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How do I upload audio files?
In Memories, you can upload audio files about or by your ancestors.
I repeatedly receive the error "username or password was incorrect" when I try to sign in to FamilySearch
Here is what you can do if the FamilySearch website repeatedly gives you the error "Username or password was incorrect."
When I go to the FamilySearch website, I get the error, "This site can't be reached."
If you receive the error "This site can’t be reached," here are things you can try.
Can I remove information from the Pedigree Resource File?
If you uploaded the GEDCOM file, you can delete it yourself. Otherwise, contact FamilySearch Support.
How do I resend a verification code to my mobile phone number?
If you did not receive the verification code on your mobile phone, we can text you another one. This code is used to activate your FamilySearch account.
I get an error message when downloading from Historical Records
Learn what do to if you get an error message that blocks you when you try to download a record or image.
I keep getting an internal server error message
Contact FamilySearch support if you see "Internal Server Error," "500 error," or "Unable to display pedigree."
Why is log-in recovery not available for my FamilySearch account?
Learn how to verify your FamilySearch account and remove this error.
Can I remove names from the Pedigree Resource File?
You can request that FamilySearch remove information from the Pedigree Resource File.
What are FamilySearch discovery centers?
FamilySearch discovery centers are large facilities with interactive displays. You can find a list of them in the Research Wiki.
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