How do I upload audio files?

Audio recordings are some of the most precious memories that you can have. A recording of a relative’s voice is invaluable. Upload it to FamilySearch so that you can share it with other relatives and so that you always have a backup.

You can upload audio to FamilySearch using the FamilySearch.org website, Family Tree mobile app, or Memories mobile app. 

FamilySearch supports these file types:

  • .m4a (Please note that Firefox cannot play m4a files on Mac, iOS, or Android devices.)
  • .mp3
  • .wav

The maximum audio file size is 15 MB.      
After you save a recording, you could see a message "Processing failed. Delete and re-upload, or contact support." In certain instances, this message is incorrect and you are able to play the audio file. If so, consider contacting support to have the message removed. You do not need to delete the memory.  

Steps (website)

You can upload audio files from either Memories or Tree. 

Memories Gallery

  1. Sign in to FamilySearch.
  2. Near the top of the page, click Memories.
  3. In the drop-down, click Gallery.
  4. Click the plus sign (+) in the green circle.
  5. Drag and drop content from your computer to the screen, or click Choose Files
  6. Tag the file to the person in Family Tree.

Family Tree page

  1. Sign in to FamilySearch.
  2. Near the top of the page, click Tree.
  3. In the drop-down, click Tree
  4. Find the person and open the person's page.
  5. Click the Memories tab.
  6. To add a file, click Upload Audio. To add an item from your Memories Gallery, click Select from Gallery. The drag-and-drop feature is not available to upload memory items on the person detail page.

If you use an unsupported browser or your file exceeds the file size limit, a message in red appears to alert you.

Steps Memories (mobile app)

  1. In the Memories mobile app, tap +.
  2. Tap Record Audio (Android) or Add Audio (iOS).
  3. (iOS only), tap Record Audio or My Files.
  4. Continue with the appropriate instruction set.

Record Audio

  1. If a message pops up, to allow access to the microphone, tap OK.
  2. (Optional) Tap a question. If you do not see a question that you want to answer, tap Begin Recording.
  3. Tap Start.
  4. Record the memory.
  5. Tap Done.
  6. Enter a title, and tap OK.
  7. Tag the file to the person in Family Tree that the audio file.

My Files (available on iOS only)

  • Tap to choose a file in the Recents list.
  • At the top, tap Browse to find a file.
  • Use the Search box to search for the file.

Steps Family Tree (mobile app)

  1. Open the person detail page.
  2. Tap Memories.
  3. Tap the plus sign (+) in the circle.
  4. Tap Add Audio (iOS) or Record Audio (Android).
  5. iOS only: tap Record Audio or My Files
  6. Continue with the appropriate instruction set.

Record Audio

  1. If a message pops up, to allow access to the microphone, tap OK.
  2. (Optional) Tap a question. If you do not see a question that you want to answer, tap Begin Recording.
  3. Tap Start.
  4. Record the answer.
  5. Tap Done.
  6. Enter a title, and tap OK.

My Files (available on iOS only)

  • Tap to choose a file in the Recents list.
  • At the top, tap Browse to find a file.
  • Use the Search box to search for the file.

Steps (Family Tree Lite)

Family Tree Lite does not support the uploading of memories.

How do I record a story about a photo or document?
How do I tag people in stories and audio files?
My audio file didn't upload

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