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Using the FamilySearch Center Portal
Use the FamilySearch Center Portal to access family history websites and other services available to FamilySearch center patrons.
How does a FamilySearch center get help for software from the Application Finder?
FamilySearch centers get help with third-party software through the software vendor.
How do I troubleshoot a shared (network) printer in a FamilySearch center?
Use the instructions to troubleshoot a shared Lexmark printer in the center.
How do we update FamilySearch Center information in the CDOL?
A FamilySearch center coordinator verifies center information is current in the CDOL.
Printer troubleshooting for FamilySearch centers
Use the instructions when printers in a FamilySearch center do not work.
Premium websites ask for sign-in, or they forbid access
A FamilySearch center user is unable to access premium websites because of a request for a username and password, or they see an Access Forbidden error.
Lexmark printer out of warranty and needs service
This article explains what to do when a Lexmark printer needs service after the warranty expires.
Connecting to Meetinghouse Internet (Liahona)
FamilySearch center patrons can access the wireless internet connection in meetinghouses.
Certificate of License for official FamilySearch centers
Every official FamilySearch center has a Certificate of License to display in the center.
Turning on Windows Narrator for FamilySearch center patrons
Visually impaired or blind patrons can use Windows Narrator on center computers.
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