Your Account Help

Find answers to all your questions about your FamilySearch account and data privacy.

FamilySearch Account

Learn how to recover your FamilySearch username or reset your password.
You can change your FamilySearch username and password in your settings.
Create a free FamilySearch account, and explore the world’s largest collection of free family trees and genealogy records and resources.
In your FamilySearch settings, you can update contact information, such as your email address, username, mailing address, and similar information.
To do temple work, add your Church record number to a FamilySearch or Church account.
If you did not receive the verification email to activate your FamilySearch account, we can resend it.
If you did not receive the verification code on your mobile phone, we can text you another one.
Please do not share your FamilySearch username and password with other people.
Use the step-by-step instructions to delete your FamilySearch account.
Children between the ages of 8 and 12 can create a free FamilySearch account with parental permission.
Wait ten minutes and try again. The system temporarily locks you out after five incorrect logins.
You can recover your Workforce username or password for FamilySearch.
In your FamilySearch account, you can update your privacy settings such as visibility in the directory, relationship viewing, and third-party company access.
I have additional questions about data privacy
If you need more information about your personal data, please complete this form.