How do I change my username or password?

You can change your username, password, display name, and helper number.

Steps (website)

  1. Sign in at FamilySearch.
  2. In the upper right corner, click your name. 
  3. Click Settings
  4. Click Account
  5. Click Edit for the section where you want to make a change.
  6. Enter the information in the appropriate field.
  7. You can change your password:
    1. Click Want to Change Your Password?
    2. Enter your current password.
    3. Enter your new password.
    4. Confirm your new password. 
    5. Click Save.
  8. Click Save Changes. (If the changes saved automatically, the button says Saved instead and you cannot click it.)

Steps (mobile app)

Please use the FamilySearch website to change your username, password, display name, and helper number. 

Steps (Family Tree Lite)

Please use the FamilySearch website to change your username, password, display name, and helper number.

Getting help

Please contact FamilySearch Support if you need help. Keep in mind, however, that changes can sometimes take up to 48 hours to become visible on screen. 

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