How do I update contact information on my account?

In your FamilySearch settings, you can update contact information, such as your email address, username, mailing address, and similar information. Contact information makes it easier for other users to collaborate with you. 

Before you begin

You are unable to change the visibility settings for some information:

  • Your username is always private. You cannot make it public.
  • Email notifications from FamilySearch go to the email address specified in the Password and Recovery Methods section of your account settings. You receive these email notifications regardless of whether you make it public.
  • Your Name and Contact ID are always public.

To see the profile information other FamilySearch users see about you when they attempt to contact you, do the following:

  1. Sign into the FamilySearch website.
  2. Click your name, then Settings, and then Profile.

Your contact name is now on the Profile tab, labeled "Contact ID."

Steps (website)

To update account information:

  1. Sign into FamilySearch
  2. In the upper-right corner, click your name, and then click Settings.
  3. Look at the top of the page. If Account is not underscored, click it.
  4. Beside each heading, click Edit to make changes within that section.
  5. To make information private, click the "Private" check box so a check appears in the box.
  6. Click Save.

To add an image:

  1. Sign into FamilySearch
  2. In the upper-right corner, click your name, and then click Settings.
  3. Click Profile.
  4. Click Add Portrait.
  5. Either drag and drop an image into the designated box or click Select to Upload in order to browse for the image.

Steps (mobile app)

In the Family Tree mobile app, you can change what contact information is made public. To change the contact information itself, you must use the website.

  1. While signed in to the Family Tree mobile app:
    • Apple iOS: In the bottom-right corner, tap the 3 dots.
    • Android: In the top-left corner, tap the 3 lines.
  2. Tap Settings
  3. Tap Account, and then tap the Public switch for every option that you want to make public (on) or make private (off).
  4. Tap Profile, then tap the Public switch for the country option to make it public (on) make private (off).

Steps (Family Tree Lite)

Family Tree Lite does not allow you to edit your contact information. Please sign in at our website and make your changes there. 

Next steps

If you changed your email address or mobile phone number, follow the instructions to verify the information.

How do I change my username or password?
How do I unsubscribe or subscribe to email notifications and newsletters?
How do I send a message to someone who contributed to Family Tree or Memories?
Relationship viewiong: How do I turn on or off the option to view my relationship to others?
Who can see the portrait photos that I use in FamilySearch?
About the FamilySearch Profile

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