How do I subscribe or unsubscribe to FamilySearch email and text messages?

Article Id: 1268
April 28, 2025
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Stay up to date with everything going on at FamilySearch through email and text messages. You choose which ones you receive. You can start and stop them at any time.

Notifications can help you take full advantage of the website:

  • Collaborate with others.
  • Learn what is new on our site.
  • Get started with family history.
  • See what is happening at RootsTech.

Steps (website)

  1. Go to the FamilySearch website and click on your username in the upper-right corner.
  2. From the drop-down menu, click Settings.
  3. Click the Notifications tab.
  4. Notice the toggle switches for the different types of messages that you can subscribe to. If the toggle is blue, you are subscribed to that type of message. If the toggle is gray, you are unsubscribed from that type of message. Select the ones you would like to receive.
  5. If you would like to unsubscribe from all email notifications, click the Unsubscribe From All Messages option located near the bottom of the screen.
  6. To receive notifications in a different language, click Edit under the Language heading at the bottom of the page. Choose the language that you want and click Save.

You can also unsubscribe when you receive an email. Click the appropriate link at the bottom of the email.
FamilySearch also sends information through the FamilySearch Messaging service. You cannot opt out of messaging.

Steps (mobile Tree app)

  1. Tap the 3 lines icon.
  2. Tap Settings.
  3. Tap Subscriptions.
  4. Tap to toggle items on or off.

Android Tree app only:After you complete steps 1-4, continue with these steps to customize notifications:

  1. Go back one screen, and tap Notifications.
  2. Tap each notification type to toggle on or off.

Steps (Family Tree Lite)

You cannot change notification settings from Family Tree Lite.

You do not receive the emails you signed up for

If you do not receive the emails that you have signed up for, here are things to check:

  • If you have multiple email addresses, you could be looking in the wrong account. The newsletter goes to the email listed in your FamilySearch contact settings.
  • Your email provider could filter the email into your spam folder. Check there. If you find it, specify that it is not junk.

How do I change my privacy settings on FamilySearch?
How do I change the language of my email notifications?

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