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What can I do when ordinances are missing in Family Tree?
In Family Tree, some ordinance data appears to be missing. Learn when to take additional action.
What is the International Genealogical Index (IGI)?
The International Genealogical Index (IGI) was a precursor to FamilySearch indexing.
Can I add memories about my living relatives to Family Tree?
Upload photos, stories, documents, and audio files about living relatives that you added to Family Tree.
How do I delete a person from Family Tree?
Under certain conditions, you can delete a person's profile from Family Tree.
How do I request proxy temple ordinances for a friend?
Submit signed, written permission from a close living relative to request temple ordinances for nonrelated individuals and friends.
How do I see what changes were made about a person in Family Tree?
Use the Latest Changes feature to see changes to your ancestors in Family Tree. You can also access the Merge Analysis tool from the Latest Changes.
How do I merge possible duplicates in Family Tree?
Learn what to do when a person has more than one entry in Family Tree.
Someone hacked into my FamilySearch account
Change your FamilySearch account password and your helper number immediately if you think your account has been hacked.
Why do merges fail in Family Tree?
Merges fail in Family Tree for several different reasoons. Learn the reasons why and what your next options are.
How do I activate Microsoft Office for a FamilySearch center?
If you purchased Microsoft Office from the Family History Department and are unable to activate it, contact us for help.
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