If you receive the error "This site can’t be reached," here are things you can try.

Use a supported browser and operating system to have the best experience on FamilySearch.

Our genealogy industry allies can help with family history and genealogy research. Members of the Church can sign up for free accounts on Ancestry, MyHeritage, Findmypast, American Ancestors, Geneanet, Filae, and Storied.

Contact FamilySearch support if you see "Internal Server Error," "500 error," or "Unable to display pedigree."

Learn about the different features available on the home page once you sign in to FamilySearch.

You can request that FamilySearch remove information from the Pedigree Resource File.

FamilySearch discovery centers are large facilities with interactive displays. You can find a list of them in the Research Wiki.

Try these solutions if the Help Center lacks contact information for a temple and family history consultant.

Our purpose is to help families work together to make connections and discover their heritage.

Use these steps to help resolve an error message on historical record images.