My temple and family history consultant is not listed in the Help Center

Your unit clerk enters the calling as a temple and family history consultant in Leader and Clerk Resources (LCR). Then consultant information appears on FamilySearch.org. Privacy settings in the directory can prevent visibility.

Verify that the temple and family history consultant's name appears

If you are a ward or branch temple and family history consultant, use the steps to look for your listing on FamilySearch.org:

1. While signed in to FamilySearch.org, click Help (the question mark icon).
2. Click Help Center.
3. Scroll down and click Find in-person help.
4. Look for the list of Ward (Branch) Temple and Family History Leaders and Consultants. To see the entire list, click more.

Your name is not on the list

If your name is not on the list, check both of these issues.

Privacy settings

1. Sign in to churchofjesuschrist.org.
2. Open your ward or branch directory.
3. Click your name in the directory.
4. Click the pencil icon.
5. At the top of the list of information, click Privacy
6. Set the visibility limit to either Ward or Stake.

Your calling
Ask your ward or branch clerk to make sure that you have the correct standard calling in the Leader and Clerk Resources system:

• Ward temple and family history consultant
• Branch temple and family history consultant
• Ward temple and family history leader
• Branch temple and family history leader

Your name does not appear if the clerk uses a custom calling instead of the standard calling.

Notes

• The list includes only ward or branch temple and family history consultants. Stake and district consultants do not show. 
• The order of names is automated. We cannot change the order. 

Edit your information

If your contact information is incorrect, you can edit it. Your local clerk can change your address and other contact information. You can change your phone number or email address using these steps:

1. Sign in to https://www.churchofjesuschrist.org.
2. In the upper right portion of the screen, click the square consisting of 9 dots.
3. Click Ward Directory and Map.
4. In the left column, enter your name in the search box, and then click your name (or household names) below the search box. 
5. In the household list, click your name to open your profile.
6. In the lower right portion of your profile, click the pencil icon.
7. Make the necessary changes.
8. In the lower left portion of the screen, click Save.

Related articles

How do I specify callings in Leader and Clerk Resources (LCR)?
How do I find a temple and family history consultant?