If you receive the error "This site can’t be reached," here are things you can try.

Sources are historical materials that provide evidence that your family history is accurate. When you add sources, they can help users work together, add richness to Family Tree, help users evaluate conflicting information, and acknowledge work done by others.

Learn why some of our third-party products are no longer available in the Solutions Gallery.

GEDCOM is an acronym for "GENealogical Data COMmunications." GEDCOM is used to exchange genealogical information between computer programs.

If you uploaded the GEDCOM file, you can delete it yourself. Otherwise, contact FamilySearch Support.

Use a supported browser and operating system to have the best experience on FamilySearch.

If you did not receive the verification code on your mobile phone, we can text you another one. This code is used to activate your FamilySearch account.

Learn what do to if you get an error message that blocks you when you try to download a record or image.

Our genealogy industry allies can help with family history and genealogy research. Members of the Church can sign up for free accounts on Ancestry, MyHeritage, Findmypast, American Ancestors, Geneanet, Filae, and Storied.

In order to protect privacy, Family Tree limits who can see information about living people.