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How do I report abuse, spam, phishing, inappropriate memories, and other content?
Learn what tools are available to report abuse, spam, phishing, inappropriate memories, chat, and other content.
Why do I have to sign in to view historical records?
Requiring users to sign in to access historical records allows us to protect the data we have been entrusted with.
Why do historical records have access limitations?
Learn about access restrictions and how to identify them.
Why are some microfilms in the FamilySearch Catalog unindexed?
Some microfilms in the FamilySearch Catalog are unindexed. Learn why and how to identify them.
Why is FamilySearch blank?
The Family Tree screen can be blank for multiple reasons. Learn how to resolve this error.
What operating systems do the FamilySearch mobile apps require?
Learn which operating systems work best for FamilySearch mobile apps.
What does "This is a preliminary description" mean in the FamilySearch Catalog?
If the images of historical records were not reviewed before publication, the FamilySearch Catalog has the note "This is a preliminary description."
Can I request to remove the name of a living person from Historical Records?
You can request that FamilySearch make an indexed record about yourself or a person for whom you act as legal guardian inaccessible.
Requesting that ordinances not be performed
FamilySearch has no provision to prevent completion of temple ordinances.
How do I change or troubleshoot the starting person in Family Tree?
To change the starting person, go to your account Settings, click Account, and look under Family Tree Preferences.
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