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How do I give feedback to FamilySearch?
Use these steps to offer suggestions, leave compliments, or report problems you encounter with the FamilySearch website.
Which books in the FamilySearch Digital Library require access rights?
Learn how to identify the access rights needed for an online book.
Where can I find the FamilySearch Center Computer Hardware and Software order form?
Use the link in this article to request hardware or software for a FamilySearch center. The form is an interactive PDF document.
My ancestor's Church membership record is missing or contains incorrect information
Your ward or branch clerk can update Church membership records that are incorrectly displayed in Family Tree.
How do I send a message to someone who contributed to Family Tree or Memories?
In Family Tree and Memories, you can contact other FamilySearch users. Use contact information or the FamilySearch messaging service.
How do I use the Help Others link in Family Tree?
First ask permission from the person that you are trying to help. Then ask for the helper information.
How do I create a Church account using churchofjesuschrist.org?
You can create a Church account on the website of The Church of Jesus Christ of Latter-day Saints.
How do I correct the sex listed on a person's record in Family Tree?
You can correct a person's listed sex in Family Tree. The options are male, female, and unspecified.
Where do I find my messages in FamilySearch Chat?
The Chat icon is in the top-right corner of the screen, next to your name.
How can I get help with a third-party site or app?
Find third-party products, apps, and websites in the Solutions Gallery. For help, contact the third-party company.
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