How do I dismiss a data problem from a person in Family Tree?

When Family Tree detects an impossible or unlikely data issue for a person, the system displays a data problem alert ( ). Examples of data problems include a child whose birth date is before a parent's birth date or a person who lived over 120 years.

If they are correct, some data problems can be dismissed. Other data problems disappear only after the data that is causing the problem is corrected.

Steps (website)

  1. In the top menu, click Family Tree, and then click Tree.
  2. Find the person with the data problem.
  3. Click the person's name. In the details that pop up, click the person's name again.
  4. Click the Details tab.
  5. Find the Research Helps section on the right.
  6. Click the data problem that you want to dismiss. If the data problem can be dismissed, the fly-out has a Dismiss link.
  7. Click Dismiss.
  8. Enter a reason statement.
  9. Click Dismiss.

Steps (mobile app)

The Family Tree mobile app does not display data problems. Visit the website for this task.

Steps (Family Tree Lite)

Family Tree Lite does not display data problems. Visit the full website for this task.

How do I fix data problems in Family Tree?
What are all the possible data problems in Family Tree?

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