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I found proxy ordinances that were done for a living person
If you find proxy temple ordinances that were completed while the person is living, contact FamilySearch Support.
Why does it say that my photo is restricted?
Learn about restricted images and what actions you can take.
How do I correct the sex listed on a person's record in Family Tree?
You can correct a person's listed sex in Family Tree. The options are male, female, and unspecified.
Where do I find my messages in FamilySearch Chat?
The Chat icon is in the top-right corner of the screen, next to your name.
I can't see top-level menu or other parts of FamilySearch
The size of your screen, zooming a browser, ad blockers, parental controls, antivirus, pop-up blockers, firewalls, and other similar programs can block FamilySearch.
Where is my linked account to Ancestry?
Find instructions for resolving the error message: "Your account has already been linked to an account on Ancestry.com."
How can I get help with a third-party site or app?
Find third-party products, apps, and websites in the Solutions Gallery. For help, contact the third-party company.
What does "This extracted IGI record was used to create this person" mean?
We added extracted records to Family Tree, listing the International Genealogical Index (IGI) record as a source.
How do I change my username or password?
You can change your FamilySearch username and password in your settings.
In Family Tree, what does "Not available" mean?
"Not Available" means that a person's temple ordinance information is unavailable to view in Family Tree.
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