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Where can I find my Church record number?
Members of the Church of Jesus Christ can find their Church record number from different sources.
I received an unexpected account recovery email
Ignore the reset link. Someone likely entered the wrong username to reset a password. They don't receive the email and cannot make changes to your account.
How do I delete all of the cookies and temporary files stored by my internet browser?
Over time, a large cache of temporary files and cookies accumulates and can cause problems when you use the FamilySearch website.
Where can I find an affiliate library?
You can find an affiliate public library in the Help and Learning section of FamilySearch.org.
I forgot my Workforce password or username
You can recover your Workforce username or password for FamilySearch.
How do I search the photos, stories, documents, and audio files in Memories?
In Memories, you can search for photos, stories, documents, and audio files.
How do I use Relatives Around Me in the Family Tree mobile app?
Relatives Around Me shows your relationship to other people near you who are also using the Family Tree mobile app.
What are read-only records in Family Tree?
Read-only records in Family Tree have a banner at the top of the person page. The records allow no changes or updates.
What should I do if FamilySearch is down?
Here's what to do if you think FamilySearch is down or experiencing an unplanned outage.
Same-sex relationships in FamilySearch: FAQ
FAQ: Documenting same-sex relationships in FamilySearch.
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