Occasionally our FamilySearch system is not accessible. Other times, problems on your browser or computer can make it seem like FamilySearch is down.
Try the following solutions before concluding that FamilySearch is down:
- Clear your FamilySearch cookies.
- Clear all of the cookies and temporary files from your browser.
- Make sure your pop-up blocker is not causing issues.
- Make sure your operating system and browser are up to date.
If you still believe FamilySearch is down, you can contact FamilySearch Support for assistance.
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