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Hardware problems with FamilySearch center computers
FamilySearch centers use the information to determine if the mouse, keyboard, or DVD drive is bad.
Lexmark printer driver installation wizard crashes
If the Lexmark printer driver installation wizard crashes, try these steps.
Lexmark Printer Support for FamilySearch centers
A printer needs repair.
Connecting a digital imaging system to a new computer
The FamilySearch center sees no place to connect the scanner to the new computer.
Toner replacement for FamilySearch center printers
Centers obtain printer cartridges automatically for Lexmark printers in North America. Outside North America, staff purchase toner locally.
Discarding old computer equipment at FamilySearch centers
The instructions cover computers, monitors, and printers.
Repair a computer or printer in a FamilySearch center
Check the warranty status on the equipment when computers or printers need repair.
Sophos Antivirus menu options are not available
If you reinstall Sophos, it usually solves the problem.
Unneeded microfilm or microfiche
Film administrators use these instructions as they clear unused film and fiche from the FamilySearch center or affiliate library.
What do we do when Sophos finds problems on a FamilySearch center computer?
FamilySearch centers can report trojans or adware Sophos finds during scans of center computers.
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