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Where can I get help with my genealogy?
If you struggle with your genealogy research, FamilySearch offers several options for getting help.
Why is FamilySearch blank?
The Family Tree screen can be blank for multiple reasons. Learn how to resolve this error.
I can't see top-level menu or other parts of FamilySearch
The size of your screen, zooming a browser, ad blockers, parental controls, antivirus, pop-up blockers, firewalls, and other similar programs can block FamilySearch.
DCAM User Guide-Table of Contents
DCAM User Guide Table of Contents
Natural Group Metadata Standards and Guidelines
Natural Group Metadata Standards and Guidelines
Sophos Antivirus menu options are not available
If you reinstall Sophos, it usually solves the problem.
Slow printing on locally shared or networked FamilySearch center printers
If the computers in a FamilySearch center take 5 minutes or more to send a print job to a shared printer which is connected directly to a computer, try the steps in this article.
Tips for filtering by record type in Explore Historical Images
Filtering by record type can limit your search results. In many cases, using Life Events can be more effective.
Dcam User Guide-Preferences
Preferences are used for setting various options in the DCam program.
Image Capture Self-Guided Training-Lesson 1: Introduction to DCam Image Capture
Lesson 1: Introduction to DCam Image Capture
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