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How do I add stillborn or miscarried infants in Family Tree?
Enter the child’s name, sex, birth information, and death information into Family Tree. Then add the stillborn or miscarried event to the profile.
How do I report abuse, spam, phishing, inappropriate memories, and other content?
Learn what tools are available to report abuse, spam, phishing, inappropriate memories, chat, and other content.
Why do I have to sign in to view historical records?
Requiring users to sign in to access historical records allows us to protect the data we have been entrusted with.
Why do historical records have access limitations?
Learn about access restrictions and how to identify them.
How do I change or troubleshoot the starting person in Family Tree?
To change the starting person, go to your account Settings, click Account, and look under Family Tree Preferences.
When I am viewing a digitized film in Historical Records, some images are unavailable, gray, or fuzzy
Report unavailable, gray, or fuzzy images through Feedback buttons.
Why does it say that my photo is restricted?
Learn about restricted images and what actions you can take.
I can't see top-level menu or other parts of FamilySearch
The size of your screen, zooming a browser, ad blockers, parental controls, antivirus, pop-up blockers, firewalls, and other similar programs can block FamilySearch.
What does "This extracted IGI record was used to create this person" mean?
We added extracted records to Family Tree, listing the International Genealogical Index (IGI) record as a source.
How do I change my username or password?
You can change your FamilySearch username and password in your settings.
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