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In Family Tree, what does "Not available" mean?
"Not Available" means that a person's temple ordinance information is unavailable to view in Family Tree.
How do I dismiss a data problem from a person in Family Tree?
You can dismiss some data problems in Family Tree.
Can I request ordinances for people who lived before A.D. 200?
Family Tree does not qualify people who lived before A.D. 200 for temple ordinances unless they are from China, Japan, Korea, Vietnam, Malaysia, or Singapore.
Can we move microfilm or microfiche to a different FamilySearch center?
To get approval to move microfilms or microfiche that you ordered to a different center, contact FamilySearch Support.
My relative was born in the covenant, but that does not show in Family Tree
If a child was born in the covenant but the status does not show correctly in Family Tree, try these solutions.
Our FamilySearch center listing is incorrect
If you find errors in a listing or fail to find a FamilySearch center you know exists, please contact Support.
A "Keep in touch with FamilySearch" popup appeared
Stay in touch with FamilySearch to receive messages from FamilySearch, including information about your ancestors.
What do I do with duplicate record hints in Family Tree?
Please attach all record hints, even if they appear to be duplicates. If you look at each hint carefully, you usually discover differences.
How do I record gender or sex changes in Family Tree?
To help maintain an accurate genealogical record of the human family, use the sex recorded at birth. Record any later sex or gender-related changes as custom life events in the Other Information section.
How do we request, relocate, or close a FamilySearch center?
Learn the procedures to request, relocate, upgrade, or close a FamilySearch center.
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