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Family Tree does not show the temple ordinances that I completed recently
Wait at least 2 days for the information to be added to the Family Tree.
Where can I find the FamilySearch Center Computer Hardware and Software order form?
Use the link in this article to request hardware or software for a FamilySearch center. The form is an interactive PDF document.
How do I send a message to someone who contributed to Family Tree or Memories?
In Family Tree and Memories, you can contact other FamilySearch users. Use contact information or the FamilySearch messaging service.
How do I use the Help Others link in Family Tree?
First ask permission from the person that you are trying to help. Then ask for the helper information.
How do I request that FamilySearch resend a verification email for my Account?
If you did not receive the verification email to activate your FamilySearch account, we can resend it.
How do I handle unfinished attachments in Family Tree?
In Family Tree, look for unfinished attachments. Complete attachments to find or add sources to more of your ancestors.
How do I donate to FamilySearch?
Learn how to donate to FamilySearch. FamilySearch accepts some donations of books and other materials of genealogical value.
When I am viewing a digitized film in Historical Records, some images are unavailable, gray, or fuzzy
Report unavailable, gray, or fuzzy images through Feedback buttons.
How do I create a Church account using churchofjesuschrist.org?
You can create a Church account on the website of The Church of Jesus Christ of Latter-day Saints.
I found proxy ordinances that were done for a living person
If you find proxy temple ordinances that were completed while the person is living, contact FamilySearch Support.
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