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Can I use an unindexed image as a source in Family Tree?
In Family Tree, you can attach an unindexed image that you find as a source about a person.
What can I do while signed in as a helper?
A helper or consultant can use the FamilySearch website on behalf of another person to help them learn about their family.
Why does a living person in Family Tree have multiple contributors?
In Family Tree, a living person can have multiple contributors. To figure out what happened, look at the Latest Changes for the person.
Does the FamilySearch Library do interlibrary loans?
The library does not circulate material to FamilySearch centers or through interlibrary loans.
How do I log out of FamilySearch?
Learn how to log out of the various FamilySearch platforms.
How should I prepare my GEDCOM file?
Learn some helpful tips for preparing your GEDCOM file before submitting it.
My account is locked. What do I do?
Wait ten minutes and try again. The system temporarily locks you out after five incorrect logins.
How do I find the timeline and map in Family Tree?
Learn about the timeline and map features in Family Tree.
How do I upload information to Family Tree?
Family Tree does not support importing or uploading. You can indirectly upload data by using a third-party software or a GEDCOM file.
Can I hire a genealogist through FamilySearch?
We do not provide a list of accredited genealogists, but you can find a professional at the following websites.
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