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How do I use the Help Others link in Family Tree?
First ask permission from the person that you are trying to help. Then ask for the helper information.
How do I request that FamilySearch resend a verification email for my Account?
If you did not receive the verification email to activate your FamilySearch account, we can resend it.
How do I handle unfinished attachments in Family Tree?
In Family Tree, look for unfinished attachments. Complete attachments to find or add sources to more of your ancestors.
How do I create a Church account using churchofjesuschrist.org?
You can create a Church account on the website of The Church of Jesus Christ of Latter-day Saints.
I found proxy ordinances that were done for a living person
If you find proxy temple ordinances that were completed while the person is living, contact FamilySearch Support.
Why does it say that my photo is restricted?
Learn about restricted images and what actions you can take.
How do I correct the sex listed on a person's record in Family Tree?
You can correct a person's listed sex in Family Tree. The options are male, female, and unspecified.
Where do I find my messages in FamilySearch Chat?
The Chat icon is in the top-right corner of the screen, next to your name.
I can't see top-level menu or other parts of FamilySearch
The size of your screen, zooming a browser, ad blockers, parental controls, antivirus, pop-up blockers, firewalls, and other similar programs can block FamilySearch.
Where is my linked account to Ancestry?
Find instructions for resolving the error message: "Your account has already been linked to an account on Ancestry.com."
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