Asia, Australia, New Zealand, and Pacific Islands Contact Us
Other Help Options
Not finding what you are looking for? Get help with your family history questions through these additional help options.
Get help from other users and our support staff in our community forum.
Japan Phone Support:
006633868068
Schedule an Online Meeting
Looking to speak to a FamilySearch representative?
Schedule an online meeting with a representative at a time that is convenient for you.
Schedule an online meeting with a representative at a time that is convenient for you.
Additional Resources
Remote Connect Software
A FamilySearch support representative may ask to view your screen to better resolve your question. Here is a link to the required software:
Download Remote Connect Software
Download Remote Connect Software
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