How do I give feedback to FamilySearch?

Your feedback helps us improve our products.

Steps (website)

  1. Scroll to the bottom of the screen, and click Feedback. (This link is not visible on the Family Tree view or Memories Gallery.)
  2. Click Go to Discussion Board.
  3. On the Ideas page, click the topic that best fits your question or suggestion.
  4. You see recent posts. If you see one similar to your question or suggestion, you can click the title and add to the discussion.
  5. To submit a new question or suggestion, click New Idea.
  6. Give the idea a title and then enter your questions or suggestion in the main box. To help others find your idea, add tags. Click Save.

Steps (mobile app)

  1. In the Family Tree mobile app, go to Help.
    • Android: In the top-left corner, tap the 3 lines.
    • Tap Help.
    • Apple iOS: In the bottom-right corner, tap More.
    • Tap Help.
    • Tap Contact.
  2. Tap Give App Feedback.
  3. Indicate whether you want the FamilySearch support team to access information in order to provide more personalized help.
  4. Enter your suggestions, questions, compliments, or problems.

      Steps (Family Tree Lite)

      While signed in to Family Tree Lite, scroll to the bottom of any page, and click Feedback and support.

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