Asia, Australia, New Zealand, and Pacific Islands Contact Us

Schedule an Online Meeting

This option allows you to schedule an online meeting with a FamilySearch representative. You will receive an email to confirm your appointment, with a link to the meeting. To join the meeting, you will need to click that link at the scheduled time.

Note: This requires an internet-connected device with built-in speakers and a microphone, like a laptop, tablet, or smartphone.

Additional Resources

Remote Connect Software
A FamilySearch support representative may ask to view your screen to better resolve your question. Here is a link to the required software:

Download Remote Connect Software
Was this helpful?