Affiliate Resources
Explore the instructions and resources your affiliate library uses to support patrons.
Affiliate Access Information

IP Address Test
Verify that your library's IP provides affiliate access.
To confirm your affiliate access, open this test link from inside your library.
If the test link does not allow you to view images, visit the support page for next steps.

URL to Use
Use the correct FamilySearch link for affiliate access.
Use the main FamilySearch URL on all library computers and on your website: https://www.FamilySearch.org/
This URL ensures that patrons start from the correct entry point for affiliate access.

Usage Report
Request your library’s FamilySearch usage data.
The usage report shows how your library’s affiliate access is being used. To request your data, email the affiliate library support team at affiliatelibraries@FamilySearch.org.

Signing In
Understand why patrons use individual FamilySearch accounts.
Patrons may need to sign in with a free FamilySearch account to view some digital images.

Limited Access
Understand why some images cannot be viewed.
Some digital images on FamilySearch have access restrictions.
Training and Tips from the FamilySearch Library

The FamilySearch Library offers a wide range of free online tools to help you and your patrons build research skills and explore family history. From live webinars to quick-start guides and personalized consultations, these resources are designed to support both beginners and experienced researchers.


