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Missing ordinance and membership information in Family Tree
Use these solutions if the records of deceased relatives are missing ordinance and membership record information.
Can I remove a photo, story, document, or audio file from Memories?
You can remove a memory item as well as restore an item you removed. If you permanently delete the memory, you cannot restore it.
How do I fix a merge that has information from multiple people in Family Tree?
You can fix incorrectly or inadvertently merged records that contain information about multiple people.
Where do I find my helper number?
Look in Settings for a unique 5-character number associated with your account. This is your helper number.
What are ID numbers used for in Family Tree?
Use ID numbers in Family Tree to easily find people in your tree.
How do I enter names in Family Tree?
Naming traditions vary widely. When you enter names correctly in Family Tree, other users can find them more easily.
My relative was born in the covenant, but that does not show in Family Tree
If a child was born in the covenant but the status does not show correctly in Family Tree, try these solutions.
How do I share memories that I find with family and friends?
Learn the different ways to share memories (photos, stories, documents, and audio files) with others.
Community code of conduct
Please adhere to standards when you communicate with others in any of our online forums.
How do I upload audio files?
In Memories, you can upload audio files about or by your ancestors.
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