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How does Family Tree protect the privacy of living people?
In order to protect privacy, Family Tree limits who can see information about living people.
How do I create a free account for a child?
Children between the ages of 8 and 12 can create a free FamilySearch account with parental permission.
Why is log-in recovery not available for my FamilySearch account?
Learn how to verify your FamilySearch account and remove this error.
What is the International Genealogical Index (IGI)?
The International Genealogical Index (IGI) was a precursor to FamilySearch indexing.
Our affiliate library needs access to restricted images
Learn how affiliate libraries access record images on FamilySearch.
What is the purpose of FamilySearch and Family Tree?
Our purpose is to help families work together to make connections and discover their heritage.
Where can I find my Church record number?
Members of the Church of Jesus Christ can find their Church record number from different sources.
How do I delete all of the cookies and temporary files stored by my internet browser?
Over time, a large cache of temporary files and cookies accumulates and can cause problems when you use the FamilySearch website.
Where can I find an affiliate library?
You can find an affiliate public library in the Help and Learning section of FamilySearch.org.
I forgot my Workforce password or username
You can recover your Workforce username or password for FamilySearch.
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