If you find errors in a listing or fail to find a FamilySearch center you know exists, please contact Support.

Some image files that have been uploaded to FamilySearch were originally saved in a way that causes an error when the file is set as a profile portrait in Family Tree. This is most common with the jpeg file type. When the portrait creation process encounters this type of file error it results in an “Upload Failed” warning.

Starting in 2023, you may see an error message when you try to reserve ordinances for someone who has a "Problem with Name Language" data pr…

View the list of image restrictions messages and what options are available.

Learn why we remove books from the FamilySearch Digital Library, and possible solutions.

FamilySearch must sometimes remove historical records when the agreement with the record owner changes.

You can edit, delete, or detach a tag on a photo, story, document, or audio file in Family Tree.

In Family Tree, some ordinance data appears to be missing. Learn when to take additional action.

If your ancestor's person page shows multiple relationships to the same parent, you can delete the relationship that is redundant.

You can access drop-down lists in Family Tree using the JAWS screen reader.