Get Involved Help Search Results

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My ancestor's ordinances were performed out of order during his or her lifetime

If you see a deceased person in Family Tree whose temple ordinances were done out of order during his or her lifetime, contact FamilySearch.
Resources for new FamilySearch center coordinators

Learn more about your new FamilySearch center coordinator calling.
A person who reserved ordinances has died, is incapacitated, or had a withdrawal of membership

If a member who reserved ordinances has died, was incapacitated, or had a withdrawal of membership, you can submit a request to have the family names list released.
Why do I have to sign in to view historical records?

Requiring users to sign in to access historical records allows us to protect the data we have been entrusted with.
Can I request to remove the name of a living person from Historical Records?

You can request that FamilySearch make an indexed record about yourself or a person for whom you act as legal guardian inaccessible.
How do I change or troubleshoot the starting person in Family Tree?

To change the starting person, go to your account Settings, click Account, and look under Family Tree Preferences.
Family Tree does not show the temple ordinances that I completed recently

Wait at least 2 days for the information to be added to the Family Tree.
How do I send a message to someone who contributed to Family Tree or Memories?

In Family Tree and Memories, you can contact other FamilySearch users. Use contact information or the FamilySearch messaging service.
How do I use the Help Others link in Family Tree?

First ask permission from the person that you are trying to help. Then ask for the helper information.
How do I request that FamilySearch resend a verification email for my Account?

If you did not receive the verification email to activate your FamilySearch account, we can resend it.

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