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How do I request resend a verification code to activate my FamilySearch account?
If you did not receive the verification code on your mobile phone, we can text you another one.
Why is log-in recovery not available for my FamilySearch account?
Learn how to verify your FamilySearch account and remove this error.
I receive an error message when I try to view Historical Record images
Use these steps to help resolve an error message on historical record images.
Where can I find my Church record number?
Members of the Church of Jesus Christ can find their Church record number from different sources.
I received an unexpected account recovery email
Ignore the reset link. Someone likely entered the wrong username to reset a password. They don't receive the email and cannot make changes to your account.
I forgot my Workforce password or username
You can recover your Workforce username or password for FamilySearch.
Why do I get an oauth2 error when signing in?
You can clear an oauth2 login error.
Why is a birth date required to create an account?
When you create a FamilySearch account, your birth date verifies that you are old enough to use our website.
I received an "account not authorized" error when I tried to sign in
If you receive the message "Account not authorized," delete the temporary files and cookies stored in your browser.
How do I create a free FamilySearch account?
Create a free FamilySearch account, and explore the world’s largest collection of free family trees and genealogy records and resources.
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