United States and Canada Contact Us
Hours of Operation
Monday-Saturday 9am-6pm; Sunday 1-6pm
Time Zone: MDT GMT-6
FamilySearch Support will be closed May 30th, 2022 in observance of the Memorial Day Holiday. Please visit the FamilySearch Community if you need immediate help. https://community.familysearch.org/en/Email Support:
nasupport@familysearch.org
Live phone support is available in the following areas:
Canada 1-866-406-1830
United States 1-866-406-1830
Schedule a Call
Looking to speak to a FamilySearch representative?
A new feature will soon be available to schedule a call at a time that is convenient for you with a FamilySearch representative.
Please check back later to use this new feature.
Other Help Options
Not finding what you are looking for? Get help with your family history questions through these additional help options.
Get help from other users and our support staff in our community forum.
Additional Resources
Remote Connect Software
A FamilySearch support representative may ask to view your screen to better resolve your question. Here is a link to the required software:
Download Remote Connect Software
Download Remote Connect Software
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