United States and Canada Contact Us

Christmas and New Year's Hours:

Closed: December 23, 2023 - December 26, 2023

Closed: December 31, 2023 - January 1, 2024

Hours of Operation
Time Zone: MT
Mon - Sat 8 am to 8 pm
Sunday 1 pm - 8 pm

English Phone Support: 1-866-406-1830

Soporte español: Click Here

Other Help Options

Not finding what you are looking for? Get help with your family history questions through these additional help options.
One-on-one guidance and direction for your family history.
Get started on your family history journey with these tutorials.
Get help from other users and our support staff in our community forum.

Additional Resources

Remote Connect Software
A FamilySearch support representative may ask to view your screen to better resolve your question. Here is a link to the required software:

Download Remote Connect Software
Was this helpful?