Latin America Contact Us

Use WhatsApp to contact support.

Schedule an Appointment on Google Meet
Hours of Operation
Monday-Friday 8am-8pm;
Saturday and Sunday 1pm-8pm

Supported Languages: Spanish and Portuguese
Time Zone: Local

Other Help Options

Not finding what you are looking for? Get help with your family history questions through these additional help options.
One-on-one guidance and direction for your family history.
Get started on your family history journey with these tutorials.
Get help from other users and our support staff in our community forum.

Additional Resources

Remote Connect Software
A FamilySearch support representative may ask to view your screen to better resolve your question. Here is a link to the required software:

Download Remote Connect Software
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