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How do I change my username or password?
You can change your FamilySearch username and password in your settings.
In Family Tree, what does "Not available" mean?
"Not Available" means that a person's temple ordinance information is unavailable to view in Family Tree.
How do I dismiss a data problem from a person in Family Tree?
You can dismiss some data problems in Family Tree.
Can I request ordinances for people who lived before A.D. 200?
Family Tree does not qualify people who lived before A.D. 200 for temple ordinances unless they are from China, Japan, Korea, Vietnam, Malaysia, or Singapore.
My relative was born in the covenant, but that does not show in Family Tree
If a child was born in the covenant but the status does not show correctly in Family Tree, try these solutions.
A "Keep in touch with FamilySearch" popup appeared
Stay in touch with FamilySearch to receive messages from FamilySearch, including information about your ancestors.
Can I follow profiles of living people in Family Tree?
You can follow profiles of living persons in Family Tree if you were the one who created the profile or if the person is in a family group tree that you can access.
How do I add the same topic tag to multiple memories?
Learn how to add the same topic tag to multiple memories all at once.
How do I sign up for a GenealogyBank account?
Learn how to sign up for a GenealogyBank account.
Why can’t I upload video to FamilySearch?
At FamilySearch, we don't have a reliable way to screen video.
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