You cannot merge some records in Family Tree. Here are some of the reasons:
- One record is male, and the other is female.
- One record is living, and the other deceased.
- One record is living or confidential and visible only to you, and the other record is also living or confidential and visible only to a different user.
- One record is a confidential person and visible only to you.
- One record is read-only or has other conditions that prevent merges.
- One record is linked to the other as a parent or child.
- One record was previously merged and has already been deleted.
- Both records are attached to the same source.
- After the merge, the surviving record would have too many spouses, parents, children, sources, memories, notes, discussion, or people on the “not a match” list.
Steps
- See if you can correct the data in Family Tree that caused the merge to fail. If you can, try the merge again.
- If you still need help, contact us. Be prepared to provide the following information:
- The ID number, name, birth date, and birthplace on the records you want to merge. Not all records contain all of this information, so provide as much as you can.
- Your relationship to the individuals
- Why you feel the records should be merged.
Related articles
What are read-only records in Family Tree?
What are the data limits for people in Family Tree?
Why are deceased people on my list of Private People in Family Tree?