Family History Center Premium Content Browser Extension

Article Id: 13319
August 04, 2021

This browser extension allows users at family history centers of The Church of Jesus Christ of Latter-day Saints to access premium websites, including free access to many subscription genealogical sites. To use this browser extension on computers at the family history center, do the following:

In the Chrome Browser:

  1. Open the Chrome browser.
  2. Install the browser extension from the web store at: https://chrome.google.com/webstore/detail/family-history-center-pre/kpmeinlohefglphoflpoblpphppnokap?hl=en&authuser=0
  3. In the upper right corner of the web store page, click the Add to Chrome button.
  4. On the Add Family History Center Premium Content screen, (where it says "It can read and change all your data on the websites you visit"), click Add extension.
  5. Next to the search bar, click the puzzle icon, named Extensions.
  6. Click the Pin icon next to Family History Center Premium Content, to pin it to the search bar.
  7. Click the grey circle icon (appears next to Family History Center Premium Content) to enable the extension.
  8. You will see a green circle icon when the computer is connected to the proxy. Otherwise you will see a grey icon when the extension is unable to find the family history center that the computer is located in.
  9. Navigate to the portal site at: https://www.familysearch.org/fhcenters/portal
  10. On the portal site, under Premium Family History Websites, click View All Sites. If you see a list of sites on the next page, the extension is working.

In the Firefox Browser:

  1. Open the Firefox browser.
  2. Install the browser extension from the web at: https://addons.mozilla.org/en-US/firefox/addon/familysearch-premium-content/
  3. Click the Add to Firefox button. (If you only see a Remove button, the add-on is already installed, skip to step 6 to test the installation.)
  4. On the Add FamilySearch Center Premium Content screen, click Add.
  5. In the FamilySearch Center premium content was added box, click Okay.
  6. Navigate to the portal site at: https://www.familysearch.org/fhcenters/portal
  7. On the portal site, under Premium Family History Websites, click View All Sites. If you see a list of sites on the next page, the extension is working.

Fold3 Note: If Fold3 cannot be accessed after installing the extension, please try clearing the browser cache.

Note: The Family History Center Portal is for family history center use. It cannot be used in affiliate libraries.

Note: Currently access to premium content is only available in the Chrome and Firefox browsers. If you are not sure which browser you are currently using, you can go to: https://www.whatsmybrowser.org/ to check.

Using the Family History Center Services Portal
Premium websites ask for sign-in, or they forbid access

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