How to use the FamilySearch Center Premium Content extension

Article Id: 13319
October 17, 2024
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The browser extension allows users at FamilySearch centers of The Church of Jesus Christ of Latter-day Saints to access premium websites. Access includes many subscription genealogical sites. This browser feature is available in all church buildings, even those without a FamilySearch Center, on any computer connected to the Liahona WiFi network.

To add and use the browser extension on a computer at any FamilySearch center, or church building with the Liahona Wifi Network, do the following:

In the Chrome Browser:

  1. Open the Chrome browser.
  2. Install the FamilySearch Center Premium Content browser extension from the Web Store.
    1. Note: If the link doesn't open the browser extension page, search "familysearch center premium content" in the Search the store field.
  3. In the upper right corner of the web store page, click the Add to Chrome button.
  4. On the Add FamilySearch Center Premium Content screen, click Add extension.
  5. Next to the search bar, click the puzzle icon, named Extensions.
  6. To pin it to the search bar, click the Pin icon next to FamilySearch Center Premium Content.
  7. To enable the extension, click the gray circle icon. Find the icon next to FamilySearch Center Premium Content.
  8. You see a green circle icon when the computer is connected to the proxy. Otherwise you see a gray icon.
  9. Navigate to the portal site at: https://www.familysearch.org/centers/portal
  10. On the portal site, under Premium Family History Websites, click View All Sites. If you see a list of sites on the next page, the extension is working.

In the Firefox Browser:

  1. Open the Firefox browser.
  2. Install the FamilySearch Center Premium Content browser extension from the web at: https://addons.mozilla.org/en-US/firefox/addon/familysearch-premium-content/
  3. Click the Add to Firefox button. (If you only see a Remove button, the add-on is already installed. Skip to step 6 to test the installation.).
  4. On the Add FamilySearch Center Premium Content screen, click Add.
  5. In the FamilySearch center premium content was added box, click Okay.
  6. Navigate to the portal site at: https://www.familysearch.org/centers/portal
  7. On the portal site, under Premium Family History Websites, click View All Sites. If you see a list of sites on the next page, the extension is working.

If you cannot access Fold3 after you install the extension, please clear the browser cache.
The FamilySearch Center Portal is for FamilySearch center use. Affiliate libraries have no access.

Access to premium content is only available in the Chrome and Firefox browsers. If you are not sure which browser you are currently using, you can go to: https://www.whatsmybrowser.org/ to check.

Using the FamilySearch Center Services Portal
Premium websites ask for sign-in, or they forbid access

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