Contact Us

Hours of Operation

Monday-Friday 9am-5pm; Closed Saturday and Sunday


Email Support:


eu_support@FamilySearch.org
Schedule a Call
Looking to speak to a FamilySearch representative?
Schedule a consultation with a representative.
You will receive a link to join your consultation.

Other Help Options

Not finding what you are looking for? Get help with your family history questions through these additional help options.
One-on-one guidance and direction for your family history.
Get started on your family history journey with these tutorials.
Get help from other users and our support staff in our community forum.

Additional Resources

Remote Connect Software
A FamilySearch support representative may ask to view your screen to better resolve your question. Here is a link to the required software:

Download Remote Connect Software
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