Where can I get help for the Family Tree and Memories mobile apps?

You can find online help about using the Family Tree and Memories mobile apps. You will need an internet connection to access it.
 

Steps

  1. While signed in to the Family Tree or Memories mobile app, open the help:
    • Apple iOS: Tap More in the bottom right corner. Tap Help, then Frequently Asked Questions.
    • Android: Tap the three lines in the top left corner. Tap Help, then Frequently Asked Questions.
  2. The page opens up in a browser. From here, you can search our help articles, lessons, or Wiki. 

 

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