Depending on your internet connection, very large books from our historical collections can take a long time to load. Leaving your browser inactive while the book is loading may cause your account session to time out.
If you are unable to load the book in a timely manner, try using a computer at a local library or FamilySearch center where the internet connection might be faster. Even on faster internet connections, however, some books are over 1 gigabyte and can be difficult to load. If you leave a digital book open and your browser remains inactive for too long, the viewing window will likewise time out. In that case, you see a prompt to reload the file or close it.
- If you are not finished with the book, click Reload.
- Otherwise, click Close.
If you feel that you have fast internet and the book should not have timed out, clear your temporary files and cookies.
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