You can find online help for using the FamilySearch mobile apps: Family Tree, Memories, Get Involved, and Together by FamilySearch. An internet connection is required to access help.
Family Tree or Memories mobile apps
- While signed in to the Family Tree or Memories mobile app, tap the three lines—lower right on Apple iOS; upper left on Android.
- Tap Help.
- Tap Contact Us.
- Tap Contact Support.
- Tap the map that represents your part of the world.
- You see the support options. Choose how you want to get help.
Get Involved app
- While signed in to the Get Involved app, tap the three lines or three dots—lower right on Apple iOS; upper left on Android.
- Tap Learn How to Review Names or Learn How.
- Review the tutorial.
Together by FamilySearch
- While signed in to the Together by FamilySearch mobile app, tap the three lines—lower right on Apple iOS; upper left on Android.
- Tap Family Tree. This will open the Family Tree app.
- Tap the three lines—lower right on Apple iOS; upper left on Android.
- Tap Help.
- Tap Contact Us.
- Tap Contact Support.
- Tap the map that represents your part of the world.
- You see the support options. Choose how you want to get help.