By now, you are aware that a new indexing program will be released later this year that will significantly enhance the indexing experience. Unfortunately, not everyone is excited about this change, and some are actually nervous and a little fearful about making the transition from something they are comfortable with to something new and unfamiliar. To their credit, this concern is likely motivated by their commitment to indexing and strong desire to continue serving as they have without interruption.
As an indexing leader in your ward or stake, your role is vital in helping your indexers and arbitrators to transition to the new program. We encourage you to learn how your volunteers are feeling about the transition and show empathy for any who may struggle with the change. When the new program is launched, you may need to work with some volunteers individually, reassuring and training them until they are comfortable using the new system.
As you work through the transition, we want to know what works for you that can be shared with other indexing leaders. Please send your responses to the following question:
What are you doing now and what do you plan to do in the future to help prepare your indexers for the new program?
Share your thoughts here, and we’ll compile them into an article for the next newsletter for everyone to learn from. Leave a comment below, or send us an email at fsindexing@familysearch.org.
Learn more about the new program in these articles:
