When you see the 110-year policy message, but it does not apply, check these items:
- Make sure that all the required information appears for the individual, including marriage information for a couple relationship.
- If one of the ordinances is Sealing to Parents, make sure that all the required information is in the records of the parents as well.
- Make sure that a standardized date and place appear. To reserve temple ordinances, you must use standardized dates and places.
- If one of the ordinances is Sealing to Spouse, make sure that the spouse has all of the required information to perform the ordinance. If the birth date of the spouse is within the last 110 years, you need permission.
- If one person is living and the other is deceased, check for possible duplicate records.
- If you are signed in as a helper, the system does not always see you as the closest living relative.
- If just a year date appears, the system defaults to December 31 for that year. The default date can bring the 110-year policy into effect.
Please contact FamilySearch Support if you continue to see a message after checking each item.
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