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Knoxville Tennessee Family History Center

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FamilySearch This article describes the services and resources available at a Family History Center, a branch facility of the Family History Library.

Center Contacts and Hours[edit | edit source]

Location Map:


  • 400 Kendall Rd NW Knoxville TN 37919-6803 United States
  • Language:English


  • 1-865-693-8252



Facebook Page:

Open Hours:

  • This is our current schedule for 2018. Ring buzzer on door for entry.
  • Tuesday: 10:00 am - 4:00 pm and 6:00 pm - 8:00 pm.
  • Wednesday: 11:00 am - 3:00 pm; 6:00 pm - 8:00 pm (new hours!)
  • Thursday: 11:00 am - 3:00 pm
  • Saturday (3rd): 10:00 am - 1:00 pm (Sept. 15; Oct 20; Nov. 17; Dec 15)
  • To make an appointment for other times (1-865-693-8252 or 1- 865-804-0656).

Holiday Schedule: (2018)

Halloween - Closed Oct. 31 from 6-8 pm

Election Day - Closed Nov. 6

Thanksgiving Week - Closed Nov 19 and 26

Christmas Break - Closed Dec. 13, 2018 - Jan. 7, 2019

Open January 8, 2019 10 am - 4 pm


Calendar and Events[edit | edit source]

Upcoming Events[edit | edit source]

Staff Training Meetings:[edit | edit source]

We hold regular staff training meetings on the second Saturday of each month at 10 a.m. 

All Temple and Family History Consultants are invited to attend whether they are on our staff or not; whether they are in our stake or not.

Center Resources[edit | edit source]

Collections[edit | edit source]

  • FamilySearch Catalog: As of 7 September 2017, FamilySearch no longer distributes microfilms to family history centers. Much of the microfilm collection is available online. However, it is anticipated that it will take a few more years to digitize the remaining microfilms for online viewing. In the meantime, requests can be made to digitize specific films. For information about the catalog and requesting digitization, see articles 55954 and 469883 in the FamilySearch Help Center.

Databases and Software[edit | edit source]

  • FHC Portal This center has access to the Family History Center Portal page which gives free access in the center to premium family history software and websites that generally charge for subscriptions.

Hardware and Equipment[edit | edit source]

  • The center has six computers and also wi-fi connection ability for those bringing in their lap-tops. One of the computers serves as the Server/Admin computer for running the FHC.  The other 5 computers are open for public research usage.  The systems use Windows 7 programming.
  • We have a Canon 300II microfilm/fiche scanner that is also networked to one of the 5 other computers and a printer for scanning copies from film and/or fiche.  Cost for using the Scanner is $1.00 per hour of use along w/cost of any prints. 
  • In the FHC, we also have a 'retired' Canon 90 scanner that many patrons prefer to use as a film and/or fiche reader along with one microfilm reader and microfiche reader. We no longer use it for scanning.
  • The computers are networked to two printers (Lexmark & HP) for printing out items from the internet that you might require for your research.  The cost for prints is  $0.10 each. We strongly recommend that you bring a USB drive so you can download any items you would otherwise want to print (that way, when you get home, you can see the image larger on your home computer.)

Center Services[edit | edit source]

Staff Research Specialties[edit | edit source]

(Include sections for any other services your center provides. Add additional sections for those services. See the Bountiful and Chattanooga FHC pages for examples.)

Resources in the Local Area
[edit | edit source]

(This section is to highlight other resources in your area that will be helpful for individuals doing research there in your location, if there are any, such as government offices, historical societies, etc.)

Links[edit | edit source]

(Include links to other websites of interest to those who visit your center such as links to the city, county and state wiki pages where your center is located.)

Volunteer at the Center[edit | edit source]

We Need more Volunteers for our Family History Center!

Requirements to Volunteer:

A desire to serve the community.  Our work in the FHC is entirely voluntary.  You do not have to be a member of The Church of Jesus Christ of Latter-day Saints. An interest in Family History is a great help, but not necessary.  Once you get started learning the different Family History programs by teaching others and doing your own Family History, you'll see why it's so muchfun!

An ability to work w/computers.  One of the main things we do is familiarize our patrons with how to use a computer in doing their Family History research.

A desire to learn and teach others how to do Family History and it's many facets.  We have a wide spectrum of volunteers on our staff:  Some who are professional researchers, and others who are just learning how to do Family History.  Journaling and Family History Indexing are the specialties of one of the current temple and family history consultants.  We all work together to make sure we can serve as best as possible the patrons who come to the Knoxville, TN FHC.  A desire to learn about Family History and to teach others is what makes our Family History Center work!

The ability to come to the Family History Center frequently.  The definition for "frequently" here means at least once a week.  Because of the rapid - and rapid is the best word! - changes that are being made in computer programming for Family History, it is important that you come to the FHC at least weekly.  The various work shifts are either 2 - 4 hours depending on whether you are serving in the evening or daytime. We are also required to maintain 2 people on each shift to keep the FHC open.  We could definitely use your help!

If you are interested in joining our staff, please go to the email address above:  .  Send us some info about yourself (name, contact info, and preferred time(s) to work).  The Stake TFH Consultant - Center will get back with you as soon as possible.  Thank you, in advance, for your willingness to volunteer at the Knoxville, TN Family History Center.