How do I unsubscribe or subscribe to email notifications and newsletters?

Stay up-to-date with everything going on at FamilySearch by receiving email notifications, newsletters, and text messages. You choose which ones you receive. You can start and stop them at any time.

These communications can help you:
 

  • Collaborate with others.
  • Learn what's new on our site.
  • Get started with family history.
  • See what's happening at RootsTech.

Note: If you participate in indexing, you can also subscribe to receive indexing emails

Steps (website)


  1. Go to your FamilySearch notification settings.
    1. In the upper-right corner, click your name.
    2. Click Settings.
    3. Click Notifications.
  2. To turn all of the email notifications on or off, click the On or Off switch at the top of the list.
  3. To receive notifications in a different language, click the Notification Language box, and click the language that you want.
  4. To choose which notifications you receive, click the boxes of the notifications you want to change. If the box contains a check, you will receive that type of notification.
  5. To get a text message when another user messages you on FamilySearch, scroll down and click the box for that option.

Your changes are saved automatically.

You can also unsubscribe using links at the bottom of an email. Simply scroll to the bottom, and click on 1 of the links there.

FamilySearch also sends information through the FamilySearch Messaging service. There is currently no way to opt out of receiving these messages.

Steps (mobile apps)

The Family Tree and Memories mobile apps do not provide an option for changing your notification settings.

Steps (Family Tree Lite)

Family Tree Lite does not provide an option for changing your notification settings.

If you are not receiving the emails you signed up for

If you are not receiving the emails that you have signed up for, please check the following:

  • If you have multiple email addresses, you may be looking in the wrong account. The newsletter is sent to the email that is listed in your FamilySearch contact settings.
  • Your email provider may filter the email into your spam folder. Check there. If you find it, specify that it is not junk.

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