How do I change my username or password?

You can change your username, password, display name, and helper number.

Steps (website)

  1. Sign in at FamilySearch.
  2. In the upper right corner, click your name. 
  3. Click Settings
  4. Click Account
  5. To change your username, display name, or helper number, enter the information in the appropriate field.
  6. To change your password, follow these steps:
    1. Click Want to Change Your Password?
    2. Enter your current password.
    3. Enter your new password.
    4. Confirm your new password. 
    5. Click Change Password.
  7. Click Save Changes. (If the changes were saved automatically, the button says Saved instead and cannot be clicked.)

Steps (mobile app)

Please use the FamilySearch website to change your username, password, display name, and helper number. 

Steps (Family Tree Lite)

Please use the FamilySearch website to change your username, password, display name, and helper number.

Getting help

Please contact FamilySearch Support if you need help. Keep in mind, however, that changes can sometimes take up to 48 hours to become visible on screen. 

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