FamilySearch provides free support in the following ways:
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Find helpful content in our knowledge base, Learning Center, and Research Wiki in Help Center .
Find Local Help
- Find family history centers and FamilySearch affiliate libraries near you.
- Visit the Family History Library in Salt Lake City, Utah.
FamilySearch representatives and knowledgeable community members provide one-on-one answers to your questions about FamilySearch products and services as well as genealogy research.
Visit the FamilySearch Community
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Do you have an idea to share with us? Visit our Ideas forum .
Remote Connect Software
To better resolve your question, a FamilySearch support representative may ask to view your screen. Here is a link to the required software:
Download Remote Connect Software