Knoxville Tennessee Family History Center

Center Information
Location Map:


 * Location Map

Address:


 * 400 Kendall Rd NW Knoxville TN 37919-6803 United States


 * Language: English

Phone:


 * 1-865-693-8252

E-mail:


 * TN_Knoxville@familyhistorymail.org

Operating Hours:

WE WILL BE RE-OPENING OCTOBER 9, 2021 from 10am-2pm.

Prospective operating hours will be:

TBD

Upcoming Events
OPEN HOUSE October 9, 2021 10am-2pm

Come see the changes at the center. Learn about upcoming classes and get your account set up.

Collections

 * FamilySearch Catalog: As of 7 September 2017, FamilySearch no longer distributes microfilms to family history centers. Much of the microfilm collection is available online. It is anticipated that records will be digitized with online viewing available by October 2021. In the meantime, requests can be made to digitize specific films.  For information go to the FamilySearch Help Center.

Databases and Software

 * FHC Portal This center has access to the Family History Center Portal page which gives free access in the center to premium family history software and websites that generally charge for subscriptions.

Hardware and Equipment

 * The center has six computers and also wi-fi connection ability for those bringing in their lap-tops. One of the computers serves as the Server/Admin computer for running the FHC. The other 5 computers are open for public research usage.  The systems use Windows 10 programming.
 * We have a Canon 300II microfilm/fiche scanner that is also networked to one of the 5 other computers and a printer for scanning copies from film and/or fiche. There is no cost to use the scanner.
 * In the FHC, we also have a 'retired' Canon 90 scanner that many patrons prefer to use as a film and/or fiche reader along with one microfilm reader and microfiche reader. We no longer use it for scanning.
 * The computers are networked to two printers (Lexmark &amp; HP) for printing out items from the internet that you might require for your research. There is no cost for printing. We strongly recommend that you bring a USB drive so you can download any items you would otherwise want to print.

Staff Research Specialties
We have staff members that are knowledgeable in Jewish, Polish, Italian, and English records, DNA, and indexing.

Resources in the Local Area
East Tennessee Historical Society Mission: To preserve, promote, and interpret the history of Tennessee, with a focus on East Tennessee.

Links
McClung Museum of Natural History and Culture Mission: To cultivate and enrich the human mind and spirit through teaching, scholarship, artistic creation, public service, and professional practice.

Oak Ridge Heritage and Preservation Association Mission: to preserve and educate the public about Oak Ridge’s unique and rich technical and cultural history, and to work to preserve selected historical buildings of the WWII city and nuclear installations.

City of Knoxville

Volunteer at the Center
Requirements to Volunteer:

A desire to serve the community. Our work in the FHC is entirely voluntary. You do not have to be a member of The Church of Jesus Christ of Latter-day Saints. An interest in Family History is a great help, but not necessary. Once you get started learning the different Family History programs by teaching others and doing your own Family History, you'll see why it's so much fun!

An ability to work with computers. One of the main things we do is familiarize our patrons with how to use a computer in doing their Family History research.

A desire to learn and teach others how to do Family History and it's many facets. We have a wide spectrum of volunteers on our staff: Some who are professional researchers, and others who are just learning how to do Family History. We all work together to make sure we can serve as best as possible the patrons who come to the Knoxville, TN FHC.

The ability to come to the Family History Center frequently. The definition for "frequently" here means at least bi-weekly or more. The various shifts are 3 hours long. We are also required to maintain 2 people on each shift to keep the FHC open. We could definitely use your help!

If you are interested in joining our staff, please go to the email address above: tn_knoxville@familyhistorymail.org. Send us information about yourself (name, contact info, and preferred time(s) to work). The Center's director will get back with you as soon as possible. Thank you, in advance, for your willingness to volunteer at the Knoxville, TN Family History Center.