User:Jmlemmel

Dear Jmlemmel,

Thank you for the information you added to the West Virginia Deaths - FamilySearch Historical Records/Known Issues page today. We appreciate being informed of the solution you have found. We have assigned your suggested work-around to one of our team members for testing and will be editing the Known Issues page when we’ve completed our evaluation.

The Known Issue pages are one of the few types of Wiki pages that request that the page be only edited by FamilySearch Historical Records personnel. The reason behind this is that we work closely with engineering to make sure that the engineering department is aware of all known issues and work-arounds in a collection, so that when the collection is worked on all issues are addressed.

If you notice problems with Historical Records collections or Known Issues Wiki pages in the future, we ask that you notify us either by emailing [mailto:support@familysearch.org support@familysearch.org] or adding the information you have found to the “Talk” tab of the Known Issues page. Your suggestions will be evaluated, engineering notified, and the problem logged into the Known Issues.

Thanks again,

FamilySearch Support Historical Records Known Issues Management Team