User group meeting agenda & minutes 14 May 2008

= Proposing ideas for this agenda =

To propose or discuss ideas for this agenda, please use the Discussion tab above. As the meeting draws near, we will review the items proposed on the Discussions page and decide which ones should get highest priority on the agenda.

= Agenda =

Administrative items

 * 1) Assignment of time keeper, note taker, and facilitator
 * 2) Introduction of members: 10 seconds for name and desired takeaways.
 * 3) Today's agenda preview
 * 4) Where we'll look for initial ideas to cover (feedback page and agenda discussion page)
 * 5) Where to propose items for next agenda

Information items

 * 1) Tech moment: how to change text of a link, redirects. (Fran) Having trouble with broken links to websites. Wiki administrators' guide (book Fran borrowed)--page on linking; *address+pipeline:shift+back slash+site title  May be best to not use pipeline for links to online sites.  Might   work better?                              Redirects:  example: *REDIRECT Portal:Utah  so that the redirected lext will not appear on the portal page.  When we add disambiguation pages this can be used.  If you forget, go to 'Get started with site' page and click on 'Redirecting a page' for the code.

Discussion items

 * 1) Editing etiquette and collaborating on/offline (Anne)     When using forums and discussion pages, we should be professional and kind at all times.  Try to find solutions that will work for everybody.  Give constructive comments.  Form a users group to determine standards and solutions for a particular area such as the Native Americans page.
 * 2) What are the most effective ways we can coach reluctant authors through their technical issues? (Anne) Help them understand who they can go to with questions or to add info for them.  We might have video instruction.  Could we have a user group on Skype?  Get help through the existing user forum.  No one can do permanent damage because we can roll back to a previous version of a page.  Possibilities:  online classes; senior community centers; short workshops at the FHL; help/create help in the wiki itsself.
 * 3) Handling naming variations within articles to help users locate all of the information (Anne)    Discontinued localities.  Variations of names such as Preussen and Prussia.  Mark Feickert is working on a search technology that will allow a search to find variations such as this latter example.  Idaho example of what can be done: On Portal page, a link to discontinued county name to a page that explains the change and sends you to the new counties.  Another example:  Klamath County, California.

= Minutes =

Facilitator was Anne Roach, Note taker was Barbara Baker, Time keeper was Jimmy Parker.

Attendees
Anne Roach, Barbara Baker, Jimmy Parker, Mark Feickert, Fran Jensen, Joan Healey, Charlene Pipkin, David Samuelson, James Anderson, Don Stringham, Jim ison, Geoff Morris

Remote: Thomas Lerman, Gary Foster