Community Wiki Support Meeting 1 August 2013

MeetingPlace ID: 3232; Join the meeting; Dial-in number: 877-453-7266 9:30''' am. Mountain time on Thursdays'''


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Kudos go to ...

 * Rick for hard work on recent changes.
 * Charles (almost four years) stood in supporting all that time. (also Janell and LaVera).
 * Everyone is doing great, and it is appreciated (especially recent changes).

Priority items for this meeting:

 * Thanks to all who submitted hours for July. Please e-mail them or send Google doc if you have not.

Updates and follow up
Missionary Dinner on July 24th
 * Needed training: Namespaces, input about what training is wanted


 * Maintenance Report - Sandra (making good progress)     Categorized pages are going down to two digits


 * Tech updates- Lee


 * Using the ~ (tilde symbol) in a Google search.
 * Example: http://www.famhist.us ~tribble finds all mention of the name Tribble on this site. Note the space between the URL and the tilde symbol.Also, you can use "site:" search on Google.



Patrolling and Amdocs Review

 * Did you see anything while patrolling this past week that would be interesting to discuss with the team?

We are seeing a lot of questions being sent that need to go to research or someplace else. (Cases come to us through being dispatched or system looks for words or phrases to route to queue. Look through case history to see how it was routed to us.) Send questions about research that are in English to Research Support. If in foreign language, use Google Translate to determine what language it is. If not one of the 15 languages send to Other Languages.


 * Need to clear old Amdocs cases before SalesForce (perhaps August 29). Anything that is in Amdocs needs to be cleared because they will not transfer over. You need to check default queue in Amdocs in the meantime. Training on SalesForce will be coming.

Hazardous/vicious site found in recent changes. Make sure your virus protection/firewall up to date because we are one of the first to come across these items (virus and cookies being injected). Be careful of external links.

Thank you for working on recent changes and collaborating together. It helps us to


 * 1) See what is being touched.
 * 2) Catch potenial attacks

Assignments

 * What did you learn this week that you want to share?

Two new missionaries coming.


 * What do you need help with?

Send Blake ideas on pages that need to be translated first. He is working on translating basic articles that need to be on Wiki.

Mark is cleaning up amps on pages. Please let him know where they are as you patrol changes.


 * Do you have questions or suggestions regarding others are working on?

Find time to help friends and neighbors. Introduce familysearch.org. Utilize family history center.

Jump in a help each other 4th through 9th of August. Janell will be out.

Upcoming and Notes

 * FamilySearch Center Photo request by Nathan Murphy (See FamilySearch blog post).
 * Expect to see these photos coming through Amdocs or being posted.
 * They should have the licensing information with them.

Training

 * Follow To do as scheduled.
 * Be sure to cover your shifts and the assignments associated with your shift
 * Patrolling recent changes: Short pages under priortized categories (check the ones with zero bytes up to 30-40 bytes ).
 * Check for duplicates
 * Check for redirects
 * Check for misspells
 * Do not patrol indexing articles
 * Notify people that are blanking pages on best practices.


 * 4. Issues that arise when someone changes username.


 * 5. Clean up talk pages


 * 6. Recent changes


 * Hide patrolled edits
 * Click to see 500
 * Check page
 * Mark as patrolled
 * Use back button to go back to recent changes


 * 7. Cleaning up &amp;amp and &amp;nbsp (non break space) (REDUX)  Use CTRL-F and search for &amp;amp on Recent Changes pages if they are longer and the errant code isn't readily evident.


 * 8. Change preferences to display 500 recent changes by default.


 * 9. Maintenance templates that we use. See also Maintenance

Improve the Wiki

 * GSWAC Liasion committee
 * Moderator pages and form