User:Wonghk3/Sandbox/WU-Contributors -- Getting Help





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How can I get help?
There may be times, especially if you are a new contributor to Wiki, when you need help. Where can you go? The following sections provide support to Wiki contributors.

Here is a mini-video that provides a simple demonstration: [place link to VIDEO 14 here].

Research Wiki resources

 * Where can I find a Wiki project to work on?
 * - In the Research Wiki sidebar, under Edit the Wiki, you will find a link to Wiki Projects.


 * Where can I ask a question or get clarification regarding my Wiki project?
 * - attend the Wednesday Community Team Meetings: Every Wednesday at 11:00am MT, except the fifth Wednesday.
 * - request access to the Yammer Community "Chat" Group.
 * - open a User Talk page and ask your question. See Your Personal Pages.


 * Where can I get more help using the two Wiki editors?
 * - In the Research Wiki sidebar, under Edit the Wiki, you will find a link to Wiki University.
 * - Click on the desired tab in Wiki University to find comprehensive training in either Visual Editor or Wikitext Editor.


 * Where can I go to report a problem in the Wiki?
 * - In the Research Wiki sidebar, under Give Feedback, you will find a link to Report a Problem.

FamilySearch resources

 * If you are experiencing general FamilySearch issues, click on the Contact Us link in the Research Wiki sidebar under Give Feedback.
 * If you are experiencing technical issues, contact FamilySearch Global Service Center.
 * FamilySearch Site Map
 * Find Historical Records
 * Visit the Help Center
 * Yammer Research Help **Official**

Other great resources

 * Available Research Resources in the Wiki
 * List of Online Genealogy Records by Location
 * List of Historical Record Collections
 * A 47-minute How To video: FamilySearch Research Wiki: What it Can Do for You!
 * A collection of 5 minute videos on how to use the Wiki and research in different countries: Wiki Wizard Videos
 * Family History Library: Classes and Online Webinars
 * Search tips - how to search and browse with the help of your Family History Consultant or at a Family History Center nearest you.

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