FamilySearch Support is available in Asia and the Pacific during the local hours listed and for the languages listed.
Language | Major City and Hours of Operation |
Chinese | Beijing, China (CST) Monday: Closed Tuesday to Friday: 08:00 to 16:00 Saturday: 08:00 to 12:00 Sunday: Closed |
English APAC | Sydney, Australia Monday to Saturday: 14:00 to 21:00 Sunday: 14:00 to 18:00 Note: English support is available worldwide at any time by support teams in the United States, United Kingdom, and Australia. |
Japanese | Tokyo, Japan (JST) Monday to Friday, 09:00 to 17:00 Saturday and holiday: Closed Sunday: Closed |
Korean | Seoul, Korea (JST) Tuesday to Friday: 09:00 to 18:00 Saturday: 09:00 to 12:00 Sunday to Monday: Closed |
Philippines English and Tagalog | Manila, Philippines (CST) Monday to Tuesday: 10:00 to 21:30 Wednesday to Sunday: Closed |
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