What are the FamilySearch support hours for Asia and the Pacific?

Share

FamilySearch Support is available in Asia and the Pacific during the local hours listed and for the languages listed.

 
 

LanguageMajor City and Hours of Operation
Chinese

Beijing, China (CST)

Monday: Closed

Tuesday to Friday: 08:00 to 16:00 

Saturday: 08:00 to 12:00

Sunday: Closed

English APAC

Sydney, Australia

Monday to Saturday: 14:00 to 21:00

Sunday: 14:00 to 18:00

Note: English support is available worldwide at any time by support teams in the United States, United Kingdom, and Australia.

Japanese

Tokyo, Japan (JST)

Monday to Friday, 09:00 to 17:00

Saturday and holiday: Closed

Sunday: Closed

Korean

Seoul, Korea (JST)

Tuesday to Friday: 09:00 to 18:00

Saturday: 09:00 to 12:00

Sunday to Monday: Closed

Philippines English and Tagalog

Manila, Philippines (CST)

Monday to Tuesday: 10:00 to 21:30

Wednesday to Sunday: Closed

 

How do I change the language in FamilySearch?
How do I contact FamilySearch Support?    

Was this helpful?