Microsoft Intune is a desktop management system utility FamilySearch Support uses to access Church-owned computers. FamilySearch uses it to send out antivirus protection and update software.
Requirements for all FamilySearch center computers
The Family Search Department asks centers to meet certain requirements on all computers in the centers:
- Sophos Security Suite software installed
- Microsoft Intune installed
- Computer connected to the network and Internet
- Cisco MX64 (Meraki) firewall
- Managed Switch with appropriate ports set to special purpose
- All computer systems behind the Church-provided Cisco firewall router. The center network must be on the Cisco firewall. The router provides access to the corporate Virtual Private Network (VPN). Information on the meetinghouse firewall can be found at https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/internet?lang=eng.
- All FamilySearch center computers must have the "FamilySearch Center Premium Content" extension installed and pinned to the toolbar for each browser it is available for. For details, see FamilySearch Center Premium Content Browser Extension.
Additional notes
- To qualify for new systems, Microsoft Intune must correctly report the current systems already in the center.
- Centers can download Microsoft Intune from https://familysearch.org/remote/centers.html.
- The Sophos Security Suite (antivirus) software is available at https://familysearch.org/remote/support.html.
- Access additional software through the FHC Application Finder. From the Start menu, in the FHC Support Tools folder, click Programs.
- FamilySearch uses Microsoft Intune to automatically and silently update and repair systems and report inventory data.
- Microsoft Intune is only for use on church-owned computers at official FamilySearch centers.